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EUC Support Services




STS GLOBAL

EUC Support Services

If you need immediate assistance to solve an error with your equipment or device, we have expert technicians, local to you, that can help.

By using our extensive global network of qualified engineers, we provide technical support for all IT-related problems including software and hardware.

We can solve issues on your desktop, tablet, laptop, printer, monitor or any of your other equipment.

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Our Support Services Include:

  • We cover most of globe and use own engineers. We have contracted freelancers for backup or for low volume locations
  • Currently, we have over 10,000 tickets per month across various clients
  • STS Global uses its own system to track and carry out tasks efficiently. Our SOPs ensure onsite techs are always in touch with someone from our office.
  • Install, upgrade, & configure hardware, software, and peripherals of the end user systems
  • Identifying, diagnosing, and resolving level one issues in computer hardware and software in desktops, printers, peripherals.
  • Techbars Support

All our engineers have undergone full background and health checks, so you can rest assured that you’re getting a quality service.

They are also able to speak the local language and English, to avoid any difficulties with communication on the ground.

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Whether you need immediate assistance for a software issue, support getting a system back up and running or a piece of equipment repaired, we have an engineer that can do the job.

Just get in touch, any time (night or day) and we can offer our advice and support in getting a professional to you as quickly as we can.

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